Full refund for cancellations made more than 72 hours before check-in.
Cancellation within 72 hours incurs a fee equal to one night's stay.
"No-shows" are charged one night's stay.
The Sage must acknowledge cancellations.
Refunds processed within 7-10 business days, bank charges borne by the guest.
Special circumstances may allow for fee waivers with documentation, subject to management approval.
© The Sage. All Rights Reserved.